Maintain calm and poise, especially when you feel your emotions getting the best of you. You have the power to choose your attitude even when things don’t go your way, and that attitude is contagious. Choose to be optimistic and enthusiastic. Recognize the difference between small and big problems and respond accordingly. While our passion for excellence is real, remember that the world has bigger problems than the daily challenges in our work. Stuff happens. Keep perspective. Don’t take things personally or yourself too seriously.
